Contact Us
In the wake of pandemic outbreak of Covid-19 (Novel Corona Virus), we are largely working from home. You can communicate to us as per the details mentioned below. We thank you for your kind support and for being a valuable subscriber. Inconvenience sincerely regretted.
1. If you have any grievance, kindly register it in Central Grievance Management System (CGMS)* by selecting appropriate options as follows:
APY (Atal Pension Yojana) and NPS Lite/Swavalamban scheme related grievances
*As per the provisions of the PFRDA (Redressal of subscriber Grievance) Regulations 2015, the subscribers can raise their grievances for resolution through the Central Grievance Management System (CGMS). The grievances shall be directed to the concerned intermediary/office, for taking necessary action. The resolution remarks provided by the concerned entity shall be intimated to the subscriber over email registered in CRA system and also can be viewed online.
2. Dedicated helpline contact details of entities under NPS architecture
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Entity |
Contact Numbers |
Email IDs / Web links |
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Central Record-keeping Agencies |
NSDL eGovernance Infrastructure Ltd. |
022-24994928 022-24994706 (Availability: 9 am to 6.30 pm) |
Log and track your grievance/enquiry in NSDL CRA system here |
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Kfin Technologies Pvt. Ltd. |
18002081516 (Toll free number) (Availability: Interactive Voice Response (IVR) – 24*7 Customer care executive – 10 am to 6.30 pm) |
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Trustee Bank |
Axis Bank Ltd. |
022-71315883 022-71315884 022-71315906 (Availability: 9:30 am to 5 pm on all Bank working days of state of Maharashtra) |
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Annuity Service Providers |
Life Insurance Corporation of India |
022-67819283
022-67819289
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HDFC Life Insurance Co. Ltd. |
+91-8916687777
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ICICI Prudential Life Insurance Co. Ltd. |
9871483706 |
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SBI Life Insurance Co. Ltd. |
022-61910388 022-61910104 |
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Star Union Dai-ichi Life Insurance |
9819404592 8008500119 |
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Kotak Mahindra Life Insurance Company Ltd. |
Click here for Regional contact details (for PoPs and subscribers) |
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9899976689 9820708201 (for PFRDA and CRAs) |
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India First Life Insurance Co. Ltd. |
1800 209 8700 | nps@indiafirstlife.com | |
Additional contact details of Kfintech CRA
Additional contact details of NSDL CRA
3.
NPS Information desk: 1800 110 708
APY Information desk: 1800 110 069
4. Our office address
National Pension System Trust
14th Floor, IFCI Tower
61, Nehru Place
New Delhi – 110019
Ph: +91 11 47207700
5. NPS Trust Whatsapp number for Query resolution: +91 85888 52130