Sorry, you need to enable JavaScript to visit this website.

Contact Us

In the wake of pandemic outbreak of Covid-19 (Novel Corona Virus), we are largely working from home. You can communicate to us as per the details mentioned below. We thank you for your kind support and for being a valuable subscriber. Inconvenience sincerely regretted.

 

1. If you have any grievance, kindly register it in Central Grievance Management System (CGMS)* by selecting appropriate options as follows:

NPS related grievances

APY (Atal Pension Yojana) and NPS Lite/Swavalamban scheme related grievances

*As per the provisions of the PFRDA (Redressal of subscriber Grievance) Regulations 2015, the subscribers can raise their grievances for resolution through the Central Grievance Management System (CGMS). The grievances shall be directed to the concerned intermediary/office, for taking necessary action. The resolution remarks provided by the concerned entity shall be intimated to the subscriber over email registered in CRA system and also can be viewed online.

 

2. Dedicated helpline contact details of entities under NPS architecture

Entity

Contact Numbers

Email IDs / Web links

Central Record-keeping Agencies

NSDL eGovernance Infrastructure Ltd.

022-24994928

022-24994706

(Availability: 9 am to 6.30 pm)

Log and track your grievance/enquiry in NSDL CRA system here

Kfin Technologies Pvt. Ltd.

18002081516

(Toll free number)

(Availability:

Interactive Voice Response (IVR) – 24*7

Customer care executive – 10 am to 6.30 pm)

kcra@kfintech.com

Trustee Bank

Axis Bank Ltd.

022-71315883

022-71315884

022-71315906

(Availability: 9:30 am to 5 pm on all Bank working days of state of Maharashtra)

npstrust@axisbank.com

Annuity Service Providers

Life Insurance Corporation of India

7992230534

8692945109

-

HDFC Life Insurance Co. Ltd.

18602679999
 
(For customers receiving annuity from HDFC Life)
 
(Availability: Mon to Sat 10 am to 7 pm)
 
nriservice@hdfclife.com (for NRI customers only)
9742799111, 9820825587, 9602333444
 
(for PoPs, Nodal Offices)

npsannuity@hdfclife.com muneesh@hdfclife.com rekha_g@hdfclife.com c.saurabh@hdfclife.com ranbheer.d@hdfclife.com

ICICI Prudential Life Insurance Co. Ltd.

9871483706

neha.hasan@iciciprulife.com

SBI Life Insurance Co. Ltd.

022-61910388

022-61910104

npsannuity@sbilife.co.in

Star Union Dai-ichi Life Insurance

9819404592

8008500119

Shekhar.more@sudlife.in

Mukerji.rr@sudlife.in

Kotak Mahindra Life Insurance Company Ltd.

Click here for Regional contact details 

(for PoPs and subscribers)

9899976689

9820708201

(for PFRDA and CRAs)

gupta.deepak@kotak.com

nandini.gupta@kotak.com

India First Life Insurance Co. Ltd.

1800 209 8700 nps@indiafirstlife.com

Additional contact details of Kfintech CRA

Additional contact details of NSDL CRA

 

3.

NPS Information desk: 1800 110 708

APY Information desk: 1800 110 069

 

4. Our office address

National Pension System Trust

3rd Floor, Chatrapati Shivaji Bhawan

B-14/A, Qutab Institutional Area

New Delhi – 110016